Information by Curriculum Area
Leisure & Tourism
Art, design & technology |
English (including drama & literacy) |
History & Geography
Leisure & Tourism |
Music & Dance |
Science & Maths
Harewood House is a Charitable Trust and a business. Without visitor revenue the collections could not be cared for to the high standards they require. Why not use your visit to explore Harewood as a business, focusing on:
Promotional literature and marketing
Customer care
Signage
Our website
We can provide brief talks on customer care and marketing from our experienced members of staff.
Harewood is primarily a business. We are happy for students to study how we operate and provide teaching staff with two Leisure and Tourism resource packs on "Customer Care" and "Marketing Harewood". These are compatible with most syllabuses or GCSE and GNVQ and provide information on how Harewood operates as a business, including:
* What is customer care?
* What are the benefits of customer care?
* How we contact our customers
* What customer records we keep
* The different types of customer, including internal and external
* How we handle customer complaints, including examples
* How we market Harewood
* The marketing mix
* Our target marketing and market research
Download these packs at the bottom of the page
If you have any comments about any of the above we would love to hear from you, please contact us!
Maids and Mistresses
Our Maids and Mistresses trail can be used as a springboard for Leisure and Tourism work.
The subject of Maids and Mistresses is the women of Yorkshire’s Country Houses. It has been developed through the Yorkshire Country House Partnership in conjunction with the University of York and the Heritage Lottery Fund. Harewood’s exhibition is part of a larger, county-wide exhibition organised by the Yorkshire Country House Partnership. How is this good business sense in terms of marketing and financial management? What kinds of standards of customer care are expected at major exhibitions such as this?
Contact us for a Maids and Mistresses Resource Pack or follow the link at the bottom of the page to download.
Openminds workshops
We are continuing to run workshop days led by specialist artists, writers and scientists connected to our current exhibitions. Contact us for details of upcoming workshops.
For details of previous workshops see The Original Openminds Project.
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RELATED PDF FILES TO DOWNLOAD
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Maids and Mistresses resource pack
PDF File [227.86
K] VIEW |
Maids and Mistresses resource pack - Images
PDF File [715.40
K] VIEW |
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RELATED MS WORD DOCUMENTS TO DOWNLOAD
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Teaching pack -Customer Care at Harewood
Word Document [261.00
K] OPEN |
Teaching pack -Marketing Harewood
Word Document [232.50
K] OPEN |
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© 1999-
Harewood House Trust Ltd. All Rights Reserved
Harewood is an independent charitable educational trust set up to maintain and develop Harewood, its collections and grounds, for the public benefit. Registered Charity No. 517753
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